Indian Digital Ads ("IDA", "we", "us", or "our") is a service brand operated by Bizbuddy Digital Marketing India, a proprietary digital marketing and IT company registered at 303, Shantinath Apartment, Behind Gujarat Gas Company, Adajan, Surat — Gujarat — India 395009.
We recognise the importance of maintaining your privacy. We value your trust and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect information we receive from visitors to our website and from our subscribers and customers.
By visiting our website or subscribing to any of our plans, you agree to the terms of this Privacy Policy. This Policy applies to current and former visitors, leads, and customers of Indian Digital Ads.
1. Information We Collect
Contact Information
We collect your name, email address, mobile/WhatsApp number, business name, and industry when you fill any form on our website, request a callback, or initiate a subscription.
Payment and Billing Information
When you subscribe to any plan or purchase a trial reel, we collect your billing name and payment intent. We do not store your credit card number, debit card details, CVV, expiry date, or any other sensitive card information on our servers. All payment processing is handled entirely by Razorpay, our PCI-DSS compliant payment gateway partner. Razorpay's privacy policy governs the handling of your payment credentials.
Subscription and Service Data
We collect information about the plan you choose, billing cycle (monthly or annual), videos ordered, revision requests, and your interaction with our team over WhatsApp and email.
Technical Information
When you visit our website, we may automatically collect your IP address, browser type and version, device type, operating system, pages visited, time spent on pages, referring URL, and session duration. This helps us understand how visitors use our site and improve the experience.
Communication Data
We retain records of communications between you and our team, including WhatsApp messages, emails, and callback requests, for the purpose of providing and improving our service.
2. How We Collect Information
Directly from You
When you fill a lead capture form, checkout form, subscribe to a plan, request a callback, or contact us via WhatsApp or phone.
Automatically
Through standard web technologies including browser cookies, web beacons, and analytics tools such as Google Analytics. These tools help us understand traffic patterns, popular pages, and conversion rates.
From Third Parties
When you interact with our social media pages (Instagram, Facebook, YouTube, LinkedIn), those platforms may share limited information with us such as your name, profile, and interaction data based on your privacy settings on those platforms.
3. How We Use Your Information
- To process your subscription or trial reel purchase and deliver the service you paid for
- To contact you regarding your order, delivery status, revisions, and renewal reminders
- To send you transactional emails and WhatsApp messages related to your account
- To respond to your queries, callback requests, and support needs
- To send promotional communications about new plans, offers, or features (you may opt out at any time)
- To analyse usage patterns and improve our website, services, and customer experience
- To detect, prevent, and address fraud, security incidents, and technical issues
- To comply with applicable laws, regulations, and legal obligations
4. Sharing of Information
Service Providers
We share information with trusted third-party vendors who help us operate our business — including Razorpay (payment processing), Google (analytics, workspace), WhatsApp Business (customer communication), and cloud infrastructure providers. These vendors are contractually obligated to keep your data secure and use it only for the purposes we specify.
Legal Requirements
We may disclose your information to comply with a court order, legal process, governmental request, or law enforcement agency investigation. We may also share information to protect the rights, property, or safety of Indian Digital Ads, Bizbuddy, our customers, or others.
Business Transfers
If Indian Digital Ads or Bizbuddy Digital Marketing India is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
We Do Not Sell Your Data
We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.
5. Data Retention
We retain your personal data for as long as your subscription is active and for a reasonable period thereafter to fulfil legal obligations, resolve disputes, and enforce our agreements. Payment records are retained as required by Indian taxation and accounting laws (typically 7 years). You may request deletion of your data by contacting us at the details below.
6. Data Security
We implement industry-standard technical, organisational, and physical security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption. Payments are processed on Razorpay's PCI-DSS certified infrastructure. Access to your data within our team is restricted on a need-to-know basis.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Withdraw consent for processing where consent is the legal basis
To exercise any of these rights, contact us at info@bizbuddy.co.in or call +91 76220 09666.
8. Cookies
Our website uses cookies to improve functionality and analyse usage. By continuing to use our website, you consent to our use of cookies. You may disable cookies in your browser settings, though some features may not function correctly as a result.
9. Third-Party Links
Our website may contain links to third-party websites including Bizbuddy.co.in, Razorpay, and social media platforms. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are intended for businesses and professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Updates to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised effective date. For material changes, we will notify you via email or WhatsApp. Your continued use of our services after any changes constitutes your acceptance of the updated Policy.
12. Grievance Officer
In accordance with the Information Technology Act 2000 and the Information Technology (Amendment) Act 2008, the details of our Grievance Officer are:
Mr. Bhavin Pandya
Grievance Officer — Bizbuddy Digital Marketing India
303, Shantinath Apartment, Behind Gujarat Gas Company,
Adajan, Surat — Gujarat — India 395009
13. Jurisdiction
This Privacy Policy and all disputes arising from it are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat, India.